Privacy Policy

Discover how Illi Cars collects, uses, and securely protects your personal data

Welcome to the Illi Cars website. The protection of your personal data and respect for your privacy are at the heart of our priorities. This privacy policy explains how we collect, use, protect, and manage your information when you use our car rental services in Agadir.

1. Information We Collect

As part of our business operations, we collect certain information necessary to manage your bookings and assist you:

  • Identification Information: Last name, first name, date of birth, copy of your identity document (National ID or Passport), and your driver's license.

  • Contact Details: Email address, phone number, and postal address.

  • Booking Data: Rental dates, pick-up locations (e.g., Agadir Al Massira Airport) and return locations, and the type of vehicle chosen.

  • Browsing Information: IP address, browser type, pages visited on our site, through the use of cookies.

2. Use of Your Data

The data we collect is used exclusively for specific and legitimate purposes:

  • Booking Processing: Validating your rental agreement, organizing the delivery of your vehicle, and managing our business relationship.

  • Customer Service: Contacting you when needed, providing 24/7 roadside assistance, and responding to your inquiries.

  • Service Improvement: Analyzing the use of our website to optimize your user experience.

  • Legal Obligations: Complying with our obligations regarding insurance and road regulations in Morocco.

3. Protection and Sharing of Your Data

Illi Cars is committed to never selling, renting, or trading your personal information to third parties for commercial purposes.

Your data is only shared with trusted third parties in cases strictly necessary:

  • Our insurance partners for the coverage of your rental vehicle.

  • Competent authorities in the event of a traffic violation or legal obligation.

We implement strict technical and organizational security measures to protect your data against unauthorized access, alteration, or destruction.

4. Use of Cookies

Our site uses cookies to improve your browsing experience and offer you a seamless service (for example, to remember your search dates). You have the option to accept or refuse these cookies via your browser settings at any time.

5. Your Rights

In accordance with current data protection legislation (notably Moroccan Law 09-08 relating to the protection of individuals with regard to the processing of personal data), you have the following rights:

  • Right of Access: You can request to view the personal data we hold about you.

  • Right to Rectification: You can demand the correction of inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your data, subject to our legal retention obligations.

6. Contact Us

For any questions regarding this privacy policy or to exercise your rights regarding your personal data, you can contact us at any time: